Xaviour Tech Telemarketing

Our organization serves the Telemarketing services can be either inbound, outbound, or IVR in scope; has over other direct marketing methods that involve human interaction.

Our organization’s beliefs in Telemarketing that furnishes Benefits to Customers are as following below

Human interaction:

Telemarketing has over other direct marketing methods that involve human interaction.

Small businesses:

Telemarketing can be a particularly valuable tool for small businesses, it saves time and money as compared to personal selling, but offers many of the same benefits in terms of direct contact with customers.

Customer service:

Establishing a long-term business success and increasing the value of the company. Telemarketing customer services can gain repeat orders and increase the penetration of the customer base.

Reduces cost:

As the costs of field sales continue to escalate, businesses use telemarketing to reduce the cost of selling. It is also easier to communicate with customers.

Flexibility:

Is the most flexible form of direct marketing. It helps in knowing and understanding what customers want, and are prepared to buy.

Response measurement:

Response measurement is possible by knowing the effectiveness of advertising. The results can be compared with the ones previously established, and future plans can be based on such results.

Telemarketing and Our Telemarketing Services

Telemarketing is the act of selling or promoting a product or service over the telephone with the most cost-efficient, flexible, and statistically accountable medium available.
Telemarking is individual to individual, Saves time and money as compared with personal selling, but offers many of the same benefits in terms of direct contact with the customers.

In our services: IVR Telemarketing

Because Interactive Voice Response (IVR) is an automated phone system technology, allows incoming callers to access information via a voice response system or prerecorded messages without having to speak to an agent, as well as to utilize menu options via touch-tone keypad selection or speech recognition to have their call routed to specific departments or specialists.

In our services: Inbound Telemarketing

Inbound consists of incoming telephone calls often generated by broadcast advertising, direct mail, or catalogs and taking orders for a wide range of products.

In our services: Outbound Telemarketing

Is aimed directly at the end consumer; Customer service representatives performing on side of the industry generally require more training and product knowledge, as more actual selling is involved in comparison to the inbound operations.
The Customer service representatives of the telemarketing program normally do not need as much training as the outbound representatives.